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Terms and Conditions

REFUND/RETURN POLICY:

Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. Please contact us to discuss: patchmeupsales@gmail.com 

LEGALITIES:

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. Patch Me Up and any of it's products are not associated in anyway with GoPro Be a HERO, RedBull, NorthFace. These are all registered Trade Marks that are recognized by Patch Me Up. 

These terms and conditions are subject to change.

PAYMENT AND TAXES:

Payments are processed through Shopify and PayPal - accepting most major credit and debit cards from around the world.

Please note that local charges may occur, depending on your region and local customs duties. These charges are at the customers own expense.

PERSONAL INFORMATION:

By placing an order, YOU ARE NOT AUTOMATICALLY in our email address database. You will be in our CUSTOMER database. YOUR privacy is just as important as our privacy is to us. YOU MUST let us know if you want to be in our mailing list by subscribing on our website, through our shopping cart or by email. Otherwise, Your shipping address will be kept on file to facilitate the shipping process on future orders.

No other personal information of any other kind is collected or retained by Patch Me Up and NO information is shared or sold to 3rd parties. This is our promise.